DELIVERY SCHEDULE

At Hay Country, we handle all deliveries with our own vans, so you’re in good hands. You'll see either the company owners Mark or Kim or our Director of Operations Ashley personally delivering your order on delivery day, we are a true small Family Farm business.

Hay Country now uses Circuit to assist us on delivery day.  This system will send you a text reminder the morning of your delivery ( in case you forgot we were coming) once your order has arrived you will receive another text that your order has been delivered. For apartment and condo residents you will receive an email from us the night before with a delivery timing window, plus a text shortly before arrival on delivery day so you can come downstairs to retrieve your order.   House residents: if you would like your order placed somewhere other than the front door, please leave a note at checkout or email us your request. 

 

Orders being shipped (outside our delivery zones) will NOT be shipped via Canada Post to give Canada Post time to catch up after the strike. The website will quote you for Canada Post shipping but we will be using only our shipping broker and shipping via UPS, Purolator, Canpar, Fedex. If you wish to have your order shipped via Canada post please leave us a note on your cart. (please note Canada Post is not usually the cheapest option).

Please note we always choose the cheapest shipping option for you (and refund the difference if you over paid) unless requested otherwise to use a specific carrier 

 

 Please Note: we will no longer be sending you a delivery day email to help alleviate the amount of emails we are sending you. Please see below on which days we will be coming to your area.

Order Cut off time is NOON  (12 pm) the day before delivery unless otherwise noted on the delivery dates below.   Mailed and shipped orders will be packed in 2 - 3 business days and you will receive the tracking notification once its processed.

 

Friday January 17th: New Market, Aurora, Barrie, Alliston, Shelbourne, Orangeville, Erin, Caledon, Bolton, Elora, Innisfil and the small towns in between. This is a once monthly delivery only.

 

Sunday January 19th:  Toronto, Etobicoke, Markham, Thornhill, Richmond Hill,  Woodbridge, Concord, Vaughn, Scarborough, Ajax, Whitby, Pickering, Oshawa,  North York.

 

Tuesday January 21st:  Mississauga, Waterdown, Burlington, Oakville, Brampton, Acton, Georgetown, Milton, Guelph.

 

Monday January 27th: Toronto, Etobicoke, Markham, Thornhill, Richmond Hill,  Woodbridge, Concord, Vaughn, Scarborough, Ajax, Whitby, Pickering, Oshawa,  North York.

 

Wednesday January 29th: Niagara, Niagara On the Lake, Brantford, Caledonia, Hamilton, Ancaster, Dundas, Binbrook, Dunnville, Port Colborne,  Fort Erie, St Catharines, Fonthill, Simcoe, Beamsville, Grimsby, Welland and Stoney Creek and places in between.

 

Friday January 31st: London, Woodstock, St Thomas, Ingersoll , Cambridge, Kitchener, Waterloo, New Hamburg and places in between.

 

Sunday February 2nd: Toronto, Etobicoke, Markham, Thornhill, Richmond Hill,  Woodbridge, Concord, Vaughn, Scarborough, Ajax, Whitby, Pickering, Oshawa,  North York.

 

Tuesday February 4th:  Mississauga, Waterdown, Burlington, Oakville, Brampton, Acton, Georgetown, Milton, Guelph.

 

Thursday February 6th: New Market, Aurora, Barrie, Alliston, Shelbourne, Orangeville, Erin, Caledon, Bolton, Elora, Innisfil and the small towns in between. This is a once monthly delivery only.

 

Stratford and area deliveries will be delivered in 2-3 business days. 

Please Note:  All scheduled delivery dates are subject to change based upon weather conditions.   Your understanding is appreciated. 

Not in our delivery zones?  We send orders via Canada Post, UPS, Canpar and Fed Ex, on farm pick up available or you can meet us on delivery day in a zone we service by delivery. 

Contact us if you have questions.