DELIVERY SCHEDULE

At Hay Country, we handle all deliveries with our own vans, so you’re in good hands. You'll see either the company owners Mark or Kim or our Director of Operations Ashley personally delivering your order on delivery day, we are a true small Family Farm business.

Hay Country now uses Circuit to assist us on delivery day. This system will send you a text reminder the morning of your delivery, as well as a text that your order has been delivered. For apartment and condo residents you will receive an email from us the night before with a delivery timing window. House residents: if you would like your order placed somewhere other than the front door, please leave a note at checkout or email us your request.

Please note for orders being shipped we always choose the cheapest shipping option for you unless requested otherwise to use a specific carrier. The website only currently quotes Canada Post but we typically ship via Canpar, UPS, Purolator, FedEx and Canada Post.

All orders being mailed take 2-3 business days to pack and be shipped out *this does not include shipping time which may very depending on location*

Please Note: we will no longer be sending you a delivery day email to help alleviate the amount of emails we are sending you. Please see below on which days we will be coming to your area.

Order Cut off time is NOON (12 pm) the day before delivery unless otherwise noted on the delivery dates below. Mailed and shipped orders will be packed in 2 - 3 business days and you will receive the tracking notification once its processed.

Monday February 24th: Toronto, Etobicoke, Markham, Thornhill, Richmond Hill, Woodbridge, Concord, Vaughn, Scarborough, Ajax, Whitby, Pickering, Oshawa, North York.

Wednesday February 26th: Niagara, Niagara On the Lake, Brantford, Caledonia, Hamilton, Ancaster, Dundas, Binbrook, Dunnville, Port Colborne, Fort Erie, St Catharines, Fonthill, Simcoe, Beamsville, Grimsby, Welland and Stoney Creek and places in between.

Friday February 28th: London, Woodstock, St Thomas, Ingersoll , Cambridge, Kitchener, Waterloo, New Hamburg and places in between.

Sunday March 2nd: Toronto, Etobicoke, Markham, Thornhill, Richmond Hill, Woodbridge, Concord, Vaughn, Scarborough, Ajax, Whitby, Pickering, Oshawa, North York.

Tuesday March 4th: Mississauga, Waterdown, Burlington, Oakville, Brampton, Acton, Georgetown, Milton, Guelph.

Thursday March 6th: New Market, Aurora, Barrie, Alliston, Shelbourne, Orangeville, Erin, Caledon, Bolton, Elora, Innisfil and the small towns in between. This is a once monthly delivery only.

Friday March 7th & Saturday March 8th- Woodstock Pet Expo @Woodstock Fairgrounds

March 7th- 4-8pm, March 8th- 10am-4pm

Stratford and area deliveries will be delivered in 2-3 business days.

Please Note: All scheduled delivery dates are subject to change based upon weather conditions. Your understanding is appreciated.

Not in our delivery zones? We send orders via Canada Post, UPS, Canpar and Fed Ex, on farm pick up available or you can meet us on delivery day in a zone we service by delivery. Orders being shipped take 2-3 business days for us to pack and ship out in addition to shipping time.

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