DELIVERY SCHEDULE

At Hay Country, we handle all deliveries with our own vans (within local delivery areas), so you’re in good hands. You'll see either the company owners Mark or Kim or our Director of Operations Ashley personally delivering your order on delivery day, we are a true small Family Farm business. We do not have a physical location to come and shop in person.

Hay Country now uses Circuit to assist us on delivery day. This system will send you a text reminder the morning of your delivery, as well as a text that your order has been delivered. For apartment and condo residents please provide us your door access code and we will buzz you upon arrival and deliver your order to your door. House residents: if you would like your order placed somewhere other than the front door, please leave a note at checkout or email us your request.

Please note for orders being shipped we always choose the cheapest shipping option for you unless requested otherwise to use a specific carrier. The website only currently quotes Canada Post but we typically ship via Canpar, UPS, Purolator, FedEx and Canada Post.

All orders being mailed take 2-3 business days to pack and be shipped out *this does not include shipping time which may very depending on location*

Order Cut off time is NOON (12 pm) the day before delivery unless otherwise noted on the delivery dates below. Mailed and shipped orders will be packed in 2 - 4 business days.

Monday August 31st: Toronto, Etobicoke, Markham, Thornhill, Richmond Hill, Woodbridge, Concord, Vaughn, Scarborough, Ajax, Whitby, Pickering, Oshawa, North York.

Wednesday September 2nd: Mississauga, Waterdown, Burlington, Oakville, Brampton, Acton, Georgetown, Milton, Guelph.

Thursday September 3rd: New Market, Aurora, Barrie, Alliston, Shelbourne, Orangeville, Erin, Caledon, Bolton, Elora, Innisfil and the small towns in between. This is a once monthly delivery only.

Monday September 7th: Toronto, Etobicoke, Markham, Thornhill, Richmond Hill, Woodbridge, Concord, Vaughn, Scarborough, Ajax, Whitby, Pickering, Oshawa, North York.

Wednesday September 9th: Niagara, Niagara On the Lake, Brantford, Caledonia, Hamilton, Ancaster, Dundas, Binbrook, Dunnville, Port Colborne, Fort Erie, St Catharines, Fonthill, Simcoe, Beamsville, Grimsby, Welland and Stoney Creek and places in between.

Friday September 11th: London, Woodstock, St Thomas, Ingersoll , Cambridge, Kitchener, Waterloo, New Hamburg, St. Jacobs and places in between.

Sunday September 13th: Toronto, Etobicoke, Markham, Thornhill, Richmond Hill, Woodbridge, Concord, Vaughn, Scarborough, Ajax, Whitby, Pickering, Oshawa, North York.

Tuesday September 15th: Mississauga, Waterdown, Burlington, Oakville, Brampton, Acton, Georgetown, Milton, Guelph.

Saturday September 19th & Sunday September 20th:

Fall Canadian Pet Expo - International Centre Mississauga

LOCATION: The International Centre 6900 Airport Road, Mississauga ON L4V 1E8

Hours:

Saturday, September 19th 10AM - 5PM

Sunday, September 20th 10AM - 4PM

Floor Plan: https://2026fallcrbe.expofp.com/

https://canadianpetexpo.ca/

https://www.facebook.com/canadianpetexpo/

Tuesday September 22nd: Toronto, Etobicoke, Markham, Thornhill, Richmond Hill, Woodbridge, Concord, Vaughn, Scarborough, Ajax, Whitby, Pickering, Oshawa, North York. Note to customers of this zone the next delivery for this area is Oct 5th.

Wednesday September 23rd: Niagara, Niagara On the Lake, Brantford, Caledonia, Hamilton, Ancaster, Dundas, Binbrook, Dunnville, Port Colborne, Fort Erie, St Catharines, Fonthill, Simcoe, Beamsville, Grimsby, Welland and Stoney Creek and places in between.

Thursday September 24th: London, Woodstock, St Thomas, Ingersoll , Cambridge, Kitchener, Waterloo, New Hamburg, St. Jacobs and places in between.

Tuesday September 29th: Mississauga, Waterdown, Burlington, Oakville, Brampton, Acton, Georgetown, Milton, Guelph.

Thursday October 1st: New Market, Aurora, Barrie, Alliston, Shelbourne, Orangeville, Erin, Caledon, Bolton, Elora, Innisfil and the small towns in between. This is a once monthly delivery only.

Monday October 5th: Toronto, Etobicoke, Markham, Thornhill, Richmond Hill, Woodbridge, Concord, Vaughn, Scarborough, Ajax, Whitby, Pickering, Oshawa, North York.

Wednesday October 7th: Niagara, Niagara On the Lake, Brantford, Caledonia, Hamilton, Ancaster, Dundas, Binbrook, Dunnville, Port Colborne, Fort Erie, St Catharines, Fonthill, Simcoe, Beamsville, Grimsby, Welland and Stoney Creek and places in between.

Friday October 9th: London, Woodstock, St Thomas, Ingersoll , Cambridge, Kitchener, Waterloo, New Hamburg, St. Jacobs and places in between.

Sunday October 11th: Toronto, Etobicoke, Markham, Thornhill, Richmond Hill, Woodbridge, Concord, Vaughn, Scarborough, Ajax, Whitby, Pickering, Oshawa, North York.

Stratford and area deliveries will be delivered in 2-3 business days.

Please Note: All scheduled delivery dates are subject to change based upon weather conditions. Your understanding is appreciated.

Not in our delivery zones? We send orders via Canada Post, UPS, Canpar and Fed Ex, on farm pick up available ( Must be arranged pickup and ordered online in advance) or you can meet us on delivery day in a zone we service by delivery. Orders being shipped take 2-3 business days for us to pack and ship out in addition to shipping time.

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